Frequent Questions

How can I contact the various city departments?
Please visit our “Departments & Utilities” page for contact information.

Who provides gas and water in Louisburg?
The City provides these utility services.  For further information contact Mary Gilpatrick at (913) 837-5371.

When does my utility billing cycle begin and end?
Subject to inclement weather,  meter readings are taken from the 15th to the 15th of each month. Bills are then mailed out to customers during the last week of each month.  Payments are due on the 1st and remain payable through the 10th.  Penalties accrue at a rate of 4% thereafter.

Is open burning allowed?
The burning of leaves is allowed on Fridays and Saturdays, provided, any outside burning shall be attended at all times by the person who has set the fire, or his agent; a person shall not initiate burning during the night hours, which for the purpose of this regulation shall mean the period from two hours before sunset until one hour after sunrise; that the person shall not add material to a fire after two hours before sunset and before one hour after sunrise; and no person shall burn when the wind speed is in excess of 15 mph.  Burning in the street is strictly prohibited. Violations can be reported to the Fire or Police Department

Are dog tags required?
Dogs are required to be licensed and Pit Bull breeds are prohibited.  For further information contact Traci Storey at (913) 837-5371

Can I pay my utility bills on line?
Due to strict liabilities associated with recent federal privacy standards we are not able to process electronic payments.

Will I need a permit to build a fence?
Permits are required for fences, structures, additions, reroofs, interior remodeling and other projects as well.  For further clarification, please contact Cindy Kelley at (913) 837-5811.

Are boat motors allowed on the City Lake?
Gas motors are prohibited, however electric trolling motor are allowed.

There is a pothole on my street, who do I report it to?
Please call Public Works at (913) 837-5371 or e-mail the location of the pothole to cassida@cityoflouisburg.net

The culvert under my driveway is clogged, will the City clean it out?
Yes.  Please call Public Works .  If the homeowner requests that the culvert be replaced the homeowner will be required to purchase the culvert, however in most cases the city will afford the labor.

The sewer at my house is not working properly, what can I do?
Contact the Public Works Department.  The sewer main will be cleaned by the City if necessary, however the service line from the house to the main is the responsibility of the homeowner.

I smell gas, what do I do?
If it is an emergency such as blowing or “hissing” gas, exit the house immediately and call 911.  Do not operate electrical switches, controls, door bells, etc. Get out immediately and call from a neighbors house or cell phone.  For other suspicious leaks, please call (913)837-5371 during office hours or (913) 837-5373 after hours to page the on-call responder.

My water pressure seems low, can the City check it?
Please call Public Works at (913) 837-5371 and a work order will be initiated to check the water flow at your meter.

Why do I receive letters about the City water?
The City has decommissioned its old water plant and now receives water from the MDCPUA. The new plant was completed in 2009 and provides quality water to Paola, Louisburg and other rural water districts within the county. The aged condition of the previous water plant resulted in the issuance of numerous water violations, as required by the State of Kansas.